Yes, Esurance is still operational in 2025, although many of its services have been integrated into Allstate's broader platform. You can still get quotes, manage policies online, and use Esurance-branded tools in select states.
Esurance Auto Insurance Review 2025: Is It the Right Digital Fit for Your Ride?
Michael Kalamitsiotis
Published on: Jun 13, 2025
5 minutes
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Power Steering System: Effortless Control (How It Works, Common Issues, & Maintenance Tips)In the rapidly evolving world of digital insurance providers, Esurance stands out as one of the early pioneers of online car insurance. Launched in 1999 and acquired by Allstate in 2011, Esurance helped redefine what it meant to manage a policy in the digital age. Fast forward to 2025, and drivers are asking: Is Esurance still relevant? Is it the best fit for today's tech-savvy customer base? This comprehensive Esurance auto insurance review 2025 will explore everything from coverage options and pricing to digital tools and user experience.
We’ll break down Esurance pros and cons, analyze customer sentiment through Esurance ratings, and compare it to the broader market—including a look at Esurance vs Allstate. Whether you’re searching for cheap Esurance auto insurance, curious about the Esurance mobile app, or just trying to figure out how much is Esurance auto insurance, this guide is your one-stop-shop.
Esurance in 2025: Still in Business and Still Digital
One of the top long-tail queries we’re seeing is, “Is Esurance still in business?” The answer: yes, but with a twist.
Esurance has been gradually transitioning under the Allstate umbrella, and by 2025, the company has largely consolidated its backend services. While you can still get Esurance quotes, manage your account online, and use their signature tools like DriveSense, some new customers may actually be served by Allstate-branded platforms.
Who owns Esurance now?
Esurance is a wholly owned subsidiary of Allstate, one of the largest auto insurance companies in the United States. This means Esurance customers benefit from the financial strength and claims infrastructure of a top-tier insurance provider, even if the brand is positioned for more digital-first consumers.
Coverage Options: From Minimum to Full
Like most auto insurance companies, Esurance offers a full spectrum of coverage options:
- Minimum liability coverage (state-mandated)
- Comprehensive and collision
- Uninsured/underinsured motorist
- Medical payments / personal injury protection
- Roadside assistance
- Rental car reimbursement
- Rideshare insurance
- Gap insurance (available in select states)
Looking for Esurance full coverage review or wondering does Esurance offer gap insurance? The short answer is yes, though availability can depend on your state.
Esurance rental car coverage is typically included with comprehensive packages or as an add-on.
Esurance rideshare insurance is ideal for part-time drivers with Uber, Lyft, or DoorDash.
Cost and Affordability in 2025
How much is Esurance auto insurance? That depends on your driving record, vehicle, state, and other factors. However, recent 2025 data suggests the Esurance average cost falls between $1,450 and $1,800 annually for full coverage—competitive with major digital-first insurers.
Cheap Esurance auto insurance is often attainable for:
- Good drivers
- Tech-savvy policyholders who use tools like DriveSense
- Those bundling auto with other policies (where applicable)
- Young drivers in low-risk zip codes
Use the Esurance quote process to get personalized rates. The Esurance quote process explained: it’s quick, digital, and typically delivers a quote in under 10 minutes.
Discounts: What's Available in 2025
What discounts does Esurance offer? The company provides multiple opportunities to lower your premium:
- Multi-policy discount
- Safe driver discount
- Pay-in-full discount
- Anti-theft device discount
- Good student discount
- Online quote discount
- DriveSense participation
If you’re shopping around for car insurance quotes online, these discounts could make Esurance a more attractive option compared to traditional agencies.
Digital Experience: Is Esurance Still a Leader?
Esurance made a name for itself by going fully online, and in 2025 it continues to deliver a smooth digital experience:
- Esurance online insurance platforms are responsive, intuitive, and mobile-optimized.
- The Esurance mobile app review scores an average of 4.3 stars on both iOS and Android platforms.
- The company continues to invest in insurance technology, including AI-assisted claim filing and real-time policy updates.
Esurance for tech-savvy drivers and online policy management remains one of its strongest selling points.
Claims Process and Customer Service
The Esurance claims process is handled primarily through their website or mobile app, with 24/7 availability. You can:
- Upload photos
- Submit claim details
- Track claim progress
- Communicate with adjusters
Wondering how to file a claim with Esurance? It's as simple as logging into your account, clicking "File a Claim," and following the guided steps.
Is Esurance customer service good?
Reviews are mixed. While tech-savvy users love the mobile-first experience, others have expressed concerns about limited phone support and long resolution times.
Esurance customer reviews on Trustpilot and BBB range from 3.0 to 3.7 stars depending on location.
Telematics: DriveSense & Photomiles
Esurance DriveSense review: DriveSense is Esurance’s telematics tool, rewarding good driving habits with potential discounts. It tracks:
- Acceleration
- Braking
- Time of day
- Miles driven
DriveSense has proven effective for drivers with low mileage or safe driving behavior. It may reduce your premium over time.
Esurance Photomiles (if still available in 2025) offers photo-based mileage tracking for pay-per-mile pricing models—best for low-mileage drivers.
How does Esurance DriveSense work?
You install the app, opt in, and drive as usual. The safer you drive, the higher your score—and the greater your potential savings.
Esurance vs Allstate: Which Is Better in 2025?
Since Esurance is owned by Allstate, it’s natural to compare the two.
Esurance vs Allstate:
| Feature | Esurance | Allstate |
|---|---|---|
| Experience | Digital-first, mobile optimized | Traditional + digital blend |
| Discounts | DriveSense, online quote | Drivewise, bundling |
| Claims Process | Online or app only | Phone, app, agent in person |
| Ideal for | Tech-savvy, self-serve users | Families, multi-policy users |
| Premiums | Slightly lower on average | Higher but with more options |
If you prefer agents and personalized service, Allstate is the better fit. If you value convenience and fast online tools, Esurance shines.
Who Is Esurance Best For in 2025?
- Young drivers looking for discounts and a digital experience
- Remote workers or low-mileage drivers using DriveSense or Photomiles
- Tech-savvy drivers who want 24/7 mobile access
- People managing car insurance quotes online
- Shoppers who value online insurance management without the need for agents
Esurance is not ideal for those who want in-person interactions, full policy bundling (like home and auto, which is being phased out), or prefer complex coverage setups.
Is Esurance Right for You?
That depends on your needs. If you value speed, convenience, and tech, Esurance might be your perfect fit. If you need more hands-on support or local agents, it may fall short.
Regardless of your choice, it's always a good idea to compare rates across providers. Get a car warranty quote or extended vehicle protection plan from Noble Quote to cover repairs Esurance may not handle, like mechanical breakdowns after your manufacturer warranty expires.
Check out our Learning Center for more insurance and warranty insights.
In Summary
If you’re a digital native who wants an easy way to manage car insurance, Esurance offers competitive pricing, solid tools, and the backing of a major insurer. But it’s not perfect—customer support and availability can be hit or miss.
Want total peace of mind? Pair your policy with a vehicle protection plan from Noble Quote. We’ve got you covered where insurance leaves off—with 24/7 roadside help, towing, and extended repair coverage.
Esurance Auto Insurance: Your Top Questions Answered for 2025
Is Esurance still in business in 2025?
Who owns Esurance now?
Esurance is owned by Allstate, which acquired the company in 2011. In recent years, Esurance has become a more digitally focused arm of Allstate’s insurance offerings.
Is Esurance a good choice for auto insurance in 2025?
Esurance is a solid choice for tech-savvy drivers who value mobile access, online tools, and fast quoting. However, it may not be ideal for customers who prefer in-person service or extensive agent support.
How much is Esurance auto insurance on average?
As of 2025, the average cost for a full coverage policy with Esurance ranges from $1,450 to $1,800 annually, depending on your driving history, location, and vehicle type.
How do I get a quote from Esurance?
You can get a quote by visiting Esurance’s website or using their mobile app. The quote process typically takes less than 10 minutes and requires information about your vehicle, driving history, and desired coverage.
What discounts does Esurance offer in 2025?
Esurance offers several discounts including safe driver, multi-policy, online quote, anti-theft device, and participation in their DriveSense telematics program.
What is the Esurance DriveSense program and how does it work?
DriveSense is a mobile app that tracks driving habits like speed, braking, and mileage. Safe driving behavior can lead to discounts on your premium.
Does Esurance offer gap insurance or rideshare coverage?
Yes, Esurance offers both gap insurance and rideshare coverage in select states. Availability may vary, so it’s important to confirm during the quote process.
How do I file a claim with Esurance?
You can file a claim through the Esurance website or mobile app. Simply log in, provide details of the incident, upload supporting documents or photos, and track the claim's progress digitally.
Is Esurance customer service reliable?
Customer reviews of Esurance’s service are mixed. Many praise the speed and convenience of the digital tools, while others report delays in claim resolution or limited live support options.
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