Deric Kalamitsiotis's Bio

Hi! I'm Deric Kalamitsiotis, the President of Operations at Pessada Holdings. With an extensive background in retail and automotive industries, I've dedicated my career to prioritizing consumer satisfaction and business excellence. Our strategic partnership with NobleQuote is a testament to our shared mission of safeguarding consumers' vehicles across the United States. My goal is to ensure that every customer experience is exceptional, aligning our business mission, core values, and vision to provide top-notch protection and satisfaction.

Expertise

Consumer Satisfaction Advocate

With a relentless dedication to understanding and fulfilling customer needs, my career has been marked by a focus on consumer satisfaction. Whether through innovative warranty solutions or exceptional service, I strive to ensure every interaction adds real value and protection for our customers.

Strategic Business Leader

My role at Pessada Holdings involves leading a dedicated team of professionals in developing and implementing innovative solutions that drive business growth and enhance customer satisfaction. My approach combines strategic vision with practical solutions, ensuring that every initiative meets the highest standards of excellence.

Industry Trendsetter

Staying informed about emerging trends and advancements in automotive technology is paramount to my approach. I am committed to continuous learning and integrating the latest technologies and practices into our work, ensuring that our clients benefit from cutting-edge solutions that enhance their vehicle ownership experience.

Experience 

President of Operations, Pessada Holdings (January 2021 – Present)

In my current role, I lead a team focused on delivering outstanding warranty products and services. My leadership has been instrumental in driving Pessada Holdings' growth and reputation as a trusted provider of automotive warranties. Our collaboration with NobleQuote exemplifies our commitment to excellence and customer satisfaction.

Regional Finance Director, Asbury Automotive Group (September 2016 – January 2021)

At Asbury Automotive Group, I honed my financial expertise and deep understanding of the automotive industry, which further bolstered my ability to design and implement effective warranty solutions. My role involved managing financial operations and ensuring compliance with industry standards.

Vice President of Operations, Dealers Resource Center (September 2011 – September 2016)

My tenure at Dealers Resource Center was marked by a focus on operational excellence and customer satisfaction. I was responsible for overseeing operations, developing strategic initiatives, and ensuring that our services met the highest standards of quality and reliability.

Business Manager, Jim Trenary Automotive Group (October 2008 – September 2011)

In this role, I gained valuable insights into the intricacies of customer service within the automotive retail landscape. My ability to build trust and rapport with customers was key to my success in this position.

Business/Sales Manager, Koetting Ford Inc (December 2007 – October 2008)

As a Business/Sales Manager at Koetting Ford Inc, I developed my sales expertise and deepened my understanding of customer needs and preferences. This experience taught me the importance of exceeding customer expectations through exceptional service.

Sales Consultant, Jay Wolfe Toyota of West County (May 2005 – November 2007)

My career in the automotive industry began as a Sales Consultant, where I learned the fundamentals of customer relationship management and sales strategy. This role provided a strong foundation for my subsequent positions in the industry.

Department Manager, Lowe's Companies, Inc. (January 2001 – April 2005)

My experience at Lowe's Companies, Inc. equipped me with a keen understanding of retail operations and customer satisfaction. This background has been invaluable in my approach to managing operations and ensuring customer satisfaction in the automotive industry.

Personal Life 

When I'm away from the world of automotive warranties, I find joy in spending quality time with my three amazing children, aged 2, 8, and 11. Our family is rounded out by two Cane Corso mastiffs (one adopted), a cat, and some fish. Spending time with my children is a priority, and I love teaching them about life, instilling values of leadership, and nurturing their entrepreneurial spirit by encouraging them to help others solve problems.

In my leisure time, I enjoy a variety of activities that allow me to unwind and express my creativity:

• Riding Bikes and Scooters: A fun and active way to spend time with my kids.
• Taking Walks and Fishing: Enjoying the outdoors and the tranquility of nature.
• Golfing and Swimming: Engaging in sports that keep me active and healthy.
• Playing Hide and Seek: A favorite family game that brings us all together.
• Watching Movies and Making Popcorn: Relaxing with my children while enjoying a good movie.
• Cooking Homemade Breakfasts: Starting the day with a nutritious and delicious meal.
• Woodworking: Creating something with my own hands is incredibly satisfying.
• Traveling and Exploring Nature: Discovering new places and enjoying the beauty of the natural world.

Social Media

Connect with me professionally on my LinkedIn profile. I'm always interested in engaging in conversations about the automotive industry and the ever-changing warranty landscape. Feel free to reach out and connect!

Conclusion

Thank you for your interest in getting to know me better. I am passionate about the automotive warranty industry and dedicated to helping consumers and automotive professionals navigate the complexities of warranty coverage. My extensive experience, combined with my personal interests and commitment to continuous learning, ensures that I bring a well-rounded perspective to everything I do. I'm confident that my expertise and experience can be an asset to Pessada Holdings and our partnership with NobleQuote.